How to Locate, Find, and Use ScanPST.exe?

Updated on March 10, 2020

The location of scanpst.exe differs for almost every Microsoft Outlook version. Learn how you can repair Outlook personal data file (.pst) errors in 3 steps using the Outlook repair tool from Remo.


Microsoft Outlook personal folder file (.pst) holds all your emails and other Outlook attributes such as contacts, journals, calendar items, notes, etc. In case, if this PST file gets corrupted you will not be able to open and access your Outlook account. Hence in order to resolve such issues, Outlook comes with a default PST repair tool called Scanpst.exe or the Inbox Repair tool. Get to know how to run scanpst.exe to repair Outlook data file within few simple clicks.

Where is scanpst.exe in Office 2007, 2013, 2016 located?

The Inbox repair utility Scanpst.exe can be found in your MS Office installation folder, that is, C:\Program Files\Microsoft Office\Office12. Generally, the location of Scanpst usually depends on the version of Outlook in use. It also depends on the version of Windows OS installed on your PC and whether you have 32-bit or 64-bit version. The location of scanPST.exe in different Outlook versions are given below:

In Outlook 2019: Go to C:\Program Files\Microsoft Office\root\Office16\

In Outlook 2016: Go to C:\Program Files\Microsoft Office\Office16

In Outlook 2013: Go to C:\Program Files\Microsoft Office\Office15

In Outlook 2010: Go to C:\Program Files\Microsoft Office\Office14

In Outlook 2007: Go to C:\Program Files\Microsoft Office\Office12

In Outlook 2003: Go to C:\Program Files\Common Files\System\MSMAPI\locale ID to locate inbox repair tool scanPST.exe

In Outlook 2000: Go to C:\Program Files\Common Files\System\MSMAPI\locale ID\NT\SCANPST.EXE

Note: You must close the Outlook application prior using the Scanpst.exe tool as it is not accessible within the Outlook. Now, let's know how to use this inbox repair tool scanPST.exe to fix issues with the Outlook data file.

How to Use ScanPST.exe to fix Outlook PST File?

The instructions to use this inbox repair tool scanPST.exe to fix PST and OST files is given below:

First, close the Outlook application, and then go to C:\Program Files\Microsoft Office\ and locate the SCANPST.EXE file

Now, double-click on the scanPST.exe icon to launch it

Then, click on the Browse button to go to the folder path where the scanPST.exe is saved

Now, click on the Start button to begin the scanning process and fix Outlook data files (.pst and .ost)

Now, the scanPST.exe will search for each file and folder to find the errors. These will be reported at the end of the process

Finally, click on the repair button to repair your Outlook data files, and recover all your information safely

Most of the times, this inbox repair tool fixes the errors/issues in the Outlook data files. But, it has some limitations, and it cannot fix large sized PST file (of above 2GB), and doesn't work out when the Outlook Data Files are corrupted severely beyond the limit. In such cases, you need to rely on some reliable and trusted third party repair tools to fix the issues in the PST and OST files.

Remo Outlook PST Repair Tool to Fix Outlook Data Files:

You can make use of the built-in Scanpst.exe repair function when you encounter errors while opening / accessing PST files. If Scanpst cannot resolve the issues for the first time, then it has to be started again. Advantage of using the inbox repair tool scanPST.exe is that it is completely free of cost. At the same time, the limitation of using scanPST.exe is that the manual steps that are to be carried out with the inbox repair tool can be very tricky as it is very difficult to carry out for non-technical users. If you find difficult in fixing corrupt PST file with inbox repair tool, and if the Inbox Repair tool is unable to fix the issue, which happens most of the time, you will have to make use of Remo Outlook PST Repair tool for fixing the issues. This Outlook repair software securely fixes the corrupt PST file as it is much advanced than the default Scanpst.exe tool. It follows read-only mechanism that will only extract the original PST file contents and generates a new healthy accessible PST file, so that your original data file is unharmed. To know how to repair PST without scanpst.exe visit here.

3 steps to repair corrupt or inaccessible Outlook data file (PST):

Click on the Download button to get Remo Repair Outlook (PST) program for free and install it on your Windows system. Run the software and follow below steps to fix Outlook personal folder:

Step 1: Launch Remo Repair Outlook and click on Open PST File if you know the exact location of your PST file. Otherwise, just click Find PST File option that will automatically search the PST file.   You can choose specific Outlook profile by using Select Outlook Profile option

Select Action to browse your corrupted PST file

Step 2: Make use of Browse icon to select destination path of your choice to save the repaired PST file and click Repair

Choose Destination location

Step 3: After scan, you can Preview the fixed PST file along with other data

Preview Repaired PST File

Check out the advantages of using Remo Repair Outlook software

  • Fixes severely corrupted PST files and recover all its Outlook items securely
  • It can easily repair password protected and highly encrypted PST files
  • Ability to fix oversized PST files which gets corrupted when it exceeds file size more than 2GB
  • Tool is malware free and also non-destructive utility which will never modify or damage the original contents of your PST file
  • Simple and straightforward interface of Remo Repair Outlook allows even a novice user to carry out the repair process without any complexities
  • 24*7 customer support is provided to resolve all issues related to installing and using the software.

You can make use of Remo Repair Outlook for the following scenarios

  • Abrupt termination of Outlook: Closing the MS Outlook application abruptly might results in corrupted PST file.
  • Virus attacks: The severe virus infection is one of the common problem for corrupting PST file and thus infected PST file becomes inaccessible.
  • PST file over size: A .pst file can easily cross the size limitation by receiving many emails with heavy attachments. The oversized PST files is the major cause for corruption.
  • Sharing PST file: If the PST file is shared over the network then there is high risk of file corruption, so it’s better to avoid shared by multiple users.
  • Other reasons: Due to improper OS re-installation, application malfunction, installing untrusted third party tools, etc. the PST file may get corrupted and sometimes refuses to open.