How to Repair Unsupported or Damaged MP4 Video File?

Updated on October 20, 2022

Are you receiving an error i.e., “The file is unsupported or damaged” whenever you try playing an MP4 video file. In this article, we will discuss how to repair unsupported .mp4 file using few methods. If you are looking for the quick solution then utilise Remo Repair MOV. This tool is built with a powerful repair algorithm that can repair MP4, MOV, AVI, DIVX, etc.

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Usually, users prefer to create videos in MP4 format as it is well-matched with a large range of gadgets and offers astonishing video quality. As we know even the most desirable things have some or the other flaws, MP4 video format is not exempted from this. Yes, it is the reality. How much preferable the MP4 video format, that much it is prone to corruption. Some of the most common situations, which damages your MP4 file structure and makes the video corrupt are listed below.

  • Accumulation of virus on storage drive that holds your MP4 file
  • Interruptions/errors while transferring MP4 video from one location to another
  • Shutting down the player/system abruptly during video playback
  • Recording MP4 video when device’s battery is low

Thus, if your MP4 video is damaged or corrupted due to above or any other reasons then stick to this article till the end.

How to Fix an MP4 File that is Damaged or Unsupported?

Install Proper Codec

This error could occur due to lack of necessary codec. To solve the issue try downloading necessary codec. Follow the steps below to download the necessary codec.

If you are using Windows Media Player then follow the steps below to install Codec.

1. Launch Windows Media Player.

2. Now choose the Tools tab.

3. Go to the Options tab from the Tools tab and select the Players option.

4. Click on that to check the box and click on OK.

5. Click on Install button and start installing the updates.

If you are using a VLC Media Player then follow the steps below to install Codecs:

1. Launch the VLC media player.

2. Go to the Help tab.

3. Click on Check for Updates now you will receive a dialogue box and click on the OK.

If still you are unable to fix the issue then convert the file into another file format. Converting the file formats might result in the further damaging of the files, so it is recommended to utilise Remo Repair MOV tool to fix the damaged MP4 file without happen to convert it into other file formats.

Repair MP4 File is Damaged or Unsupported Error

Download and install Remo Repair MOV tool to Repair corrupted MP4 video.

Step 1: Launch Remo Repair MOV tool on your computer and click on the Select file button to open the damaged MP4 video.

Step 2: Next, select a Healthy MP4 file for reference and click on the Repair button to start fixing MP4 video files.

Note: After the completion of the MP4 video repair process, Preview the repaired file to judge the success rate of the software.

Step 3: Click on the Save option to restore the repaired corrupt MP4 video on desired location.

Tips to avoid MP4 video corruption:

  • Use only reliable AV tool
  • Don’t create videos when device’s battery is low
  • Opt dependable converter to change your video format