Windows Update Stuck? Here’s What You Need to Do

Windows updates usually provide security fixes and protect us against vulnerabilities that our systems are subject to in daily life. However, after updates, users have encountered issues like certain apps not working, personal files getting deleted and things like that. However, Microsoft has now gotten better by resolving these issues and providing cleaner updates in recent times.

Usually, Windows gets updated automatically without the interference of the user. All the user needs to do is restart the system to complete the update process. However, in some cases, your system may get stuck during the update process and get extremely frustrating for the user. In order to overcome this issue, let’s look at some solutions.

Case 1: If your system gets stuck when searching for updates

  1. Run Windows Update Troubleshooter

The first and foremost step to resolve the Windows update getting stuck problem is to run the built-in update troubleshooter. To use this tool, just follow the instructions below.

  • In the Search bar on the taskbar, type ‘Troubleshooting’
  • Select Troubleshoot from the left menu and select ‘Windows Update’. Then click ‘Run the troubleshooter’

Now, the troubleshooter will scan for errors in the Windows update process and resolve them. Once the process is complete, restart your system and update Windows. In most cases, the troubleshooter is able to resolve problems and help you update Windows.

Case 2: If Windows is stuck when downloading updates

In some cases, Windows may get stuck while downloading updates. You will see messages like Windows download stuck at 30%, 55% or something similar. If you are encountering errors when downloading updates, follow the steps below to solve them.

  • Click on Windows + R keys to open the Run dialogue box
  • In the Open section, type ‘services.msc’ and click Ok
  • Look for Windows Update in the list of programs and right click on it
  • Click Stop and exit from the Services window
  • Then go to This PC by clicking Windows + E keys and go to ‘C:\Windows’
  • Find the folder called ‘SoftwareDistribution’ and delete its contents
  • Reboot your computer
  • Go to Settings > Update & Security
  • Click Download Updates

Case 3: If Windows gets stuck when installing updates

Sometimes, Windows updates may have downloaded successfully, however, your system may get stuck during installation. You may see errors like ‘Update 2 of 3 installed’ or ‘Updating 60% complete, do not turn OFF your computer’ etc. To resolve this problem, you can follow the troubleshooting steps below.

  1. Wait for the update to complete

The best solution is to wait for the process to complete. It may take a couple of hours but it is still worthwhile to wait it out. Even after you have waited long enough and it doesn’t help, you can follow the next steps in this troubleshooting guide.

  1. Start Windows in Safe Mode

Safe Mode starts with only a bare minimum set of applications that are required for the system to function. To start Windows in Safe Mode, restart your system and press the F8 key. This will take you to the recovery environment, where you can select Safe Mode.

Once you enter Safe Mode, continue with the installation process. Chances are installation may complete successfully because there are not a lot of programs or applications to interfere.

  1. Perform a system restore

If starting in Safe Mode doesn’t help you resolve the update error, perform a system restore. And make sure you choose the restore point just before the installation failed. This will undo the failed Windows installation.

To perform System Restore, follow the steps below.

  • Type Control Panel in the Search bar and click on it
  • Then click System > System & Security
  • The restore window will now open, here select a restore point and save

Now your system will restart and take you back to an earlier point that you selected. Once it restarts, download the updates and install them.

If none of these methods work, then you may need to reinstall OS entirely and then try to update Windows. Although this is an extreme measure, you can resort to this if nothing else works and your screen is stuck.


Windows updates do provide benefits like security and feature enhancements, but in some cases, it may cause harm like deletion of personal files. Although Microsoft has fixed these issues and release cleaner updates off late, some users have experienced nightmares like this. So, if you’ve encountered such a situation, you can use Remo Recover to restore files after Windows 8.1 update. Using this tool, all your files like Word documents, PDF’s, Excel files, notes, photos, videos can all be recovered.

There are also instances like partition loss after the Windows 10 Anniversary upgrade. Even in this case, Remo Recover can be used. All the lost partitions along with original data and structure will be recovered using this tool.

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